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Deena
Ebbert, The FISH! Philosophy:
Catch the Energy, Release the Potential A Remarkable
Way to Boost Morale and Improve Results New!
The Wall Street Journal Business
Bestseller
Best Selling Business Video EVER! |
Meet Deena Ebbert. As both a former
professional opera singer and a tenured member of
corporate America, Deena is infused with a passion
for performance in all aspects of life. A natural
leader, Deena spent 15 years sought after by heads
of industry during times of turbulence and change.
Her positive impact on employee churn and productivity
has earned her 14 prestigious leadership awards. She
has a witty, wry and realistic perspective on ways
to empower and motivate teams through compassion and
trust. With dynamic and heartfelt presentations impacting
organizations across the globe, Deena invites you
to share in the experience of The FISH! Philosophy
and begin seeing your job as a tool to make your lives
complete. Discover with Deena that everything you
need to lead an extraordinary life is already within
you.
Learn
more about Deena here
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Ravish
Swarup, Senior Vice President, Oberoi Contact
Centre, The Oberoi Group, Oberoi Hotels &
Resorts India New!
#1 hotel in the world - 2007 Travel and
Leisure |
As the Founder and Head of the Oberoi
Contact Centre, Ravish Swarup has over seen the dramatic
transformation of The Oberoi Group’s customer
relationship management at its first point of contact
level. He is credited for creating a business model
that creates a prefect balance between superior customer
relation skills and revenue optimization opportunities
that result in greater yield for his organisation.
Ravish has over 18 years of work
experience with The Oberoi Group having worked in
hotel operations and corporate Sales & Marketing.
While providing strategic direction and operational
focus, he is responsible for growing the rev par (an
industry jargon that represents Revenue per Available
Room) for its award winning leisure hotels.
Ravish has been able to chart an
excellent track record of managing businesses, people
and customer relationships and has gained a good understanding
of the changing needs of the luxury customer.
Learn
more about Ravish here
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Julie
Marks Miller, Vice President of Training and
Leadership, ADP New!
#20 in Training Magazine’s topic
125 companies.
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Julie Marks Miller is Vice President
of Small Business Services training and leadership
development for Automatic Data Processing, Inc. (ADP®), a leading provider of business outsourcing
solutions. With nearly $8 billion in revenues, over
45,000 associates and approximately 585,000 clients,
ADP is one of the world's largest providers of business
outsourcing solutions. Leveraging more than 55 years
of experience, ADP offers the widest range of HR,
payroll, tax and benefits administration solutions
from a single source. ADP's easy-to-use solutions
for employers provide superior value to organizations
of all types and sizes.
As a leadership coach and business
leader, Julie uses her passion for caring and personal
experiences to deliver uplifting messages inspiring
her audiences to reach for their dreams and achieve
beyond what they thought possible. Within ADP, she
employs unconventional methods to transcend dysfunctional
teams into powerfully productive and remarkably efficient
masters in their field. Her highly innovative
methods have created high performance teams in all
facets of business.
Julie also has a strategic partnership
with Mark Sanborn, author of “The Fred Factor,”
who has featured some of her leadership insights in
his work, most recently, “You Don’t Need
a Title to Be a Leader.”
Learn
more about Julie here
