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What’s Customer Attrition Costing Your Company?
It's a little well known fact. Keeping your customers costs less than acquiring new ones. Are you missing an opportunity to save your company thousands of dollars by engaging and retaining your customers? The Customer Engagement and Loyalty Summit focuses on the cost saving strategies to:
Best practices across the industries will demonstrate how to develop a mutual degree of commitment and involvement with your customers, have them as your brand advocates and align your business strategy to this commitment.
Download the brochure here.
Dynamic Loyalty Leaders Include:
Anne KubeckVice President, US Operations Borders |
Steve JarvisVice President, Marketing, Sales and Customer Experience Alaska Airlines |
James DamianVice President, Experience Development Group Best Buy |
JR SlubowskiVice President, MasterCard Loyalty and Reward Solutions MasterCard Worldwide |
Key TakeAways from America's Most Admired Companies
- Engage your customers to win commitment and loyalty
- Align business process redesign with customer-centric strategy
- Create and sustain world class customer experience
- Translate data into actionable insights
- Empower and engage your employees to strengthen loyalty
- Measure your customer loyalty and turn the loyalty into profit
Industry Insiders Rave about the Summit!“If you live on the East Coast, or want to head out there in November, you should check out the upcoming Customer Engagement and Loyalty Summit in Miami…It looks to be a great event.” ”IQPC’s Customer Engagement and Loyalty Summit focuses on the programs and metrics to engage your customers and enhance loyalty, and lead you through the change management that will backup the initiatives and drive the competitive edge.” |
Meet and Learn from Loyalty leaders:
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Conference Partners
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Anne Kubeck
Steve Jarvis
James Damian
JR Slubowski
