Day Five: Workshops - Thursday, September 25, 2008

Please click on the links below to learn more:

Workshop K: Site Tour
Workshop L: Effectively Benchmarking and Calculating the Payback of Your Shared Services Initiatives
Workshop M: Successfully Achieving and Maximizing Cost Savings within a Mature SSO

8:30am – 2:15pm Workshop K: Site Tour

11:15am – 2:15pm Workshop L: Effectively Benchmarking and Calculating the Payback of Your Shared Services Initiatives

Justifying capital expenditure in an environment that has often specifically designed to save costs is a core requisite of a successful SS leader, at the same time you also have to justify the charges that you will be making to the business units and all of your stakeholders. This workshop session will prepare you for both of the key elements of effectively setting up your benchmarking practices and then selling them to your key stakeholders

Understanding the hidden cost of
Benchmarking
Identifying who you should be benchmarking against

Competitors
Outsourced offerings
Offshore opportunities
Historical data

How to account for the added values of security and customer/business unit knowledge – what is it worth the B/Units?
Pricing strategies for your services

This workshop is focused towards those SSO facilities that have full chargeback environments or who are looking at moving to this environment.

Michael Fraley
Managing Director
Alsbridge

Steve Kopp
Managing Director
Alsbridge

OR

11:15am – 2:15pm Workshop M: Successfully Achieving and Maximizing Cost Savings within a Mature SSO

Whilst a mature SSO can continuously add value in the form of showing adding value, the requirement of showing costs savings is still a reality. Additionally the savings you can expect to see from a mature SSO are incremental in nature and focus on fine tuning the system with the occasional big saving when new functions and increasing scope are added to the facility. This workshop has been designed for mature shared service Organizations who are interested in making sure they have identified all of the existing savings within a shared services organization. The workshop will look at all of the following areas and allow ample time for discussion amongst the Group.

Savings from adding additional functions
Economies of scale and determining the ideal workload to identify all efficiencies
Identifying hidden cost savers
Identifying efficiencies from line functions
Showing the cost savings of the added value you deliver
Determining who you should be benchmarking your organization against
The costs savings of service delivery – more upfront and less downstream

Ed Martinez
Former President, Bell South Shared Services Former VP, Finance
ATT

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