Benefits of Attending

The 12 Annual Shared Services Summit returns with a whole new look enabling you to personally customize the program as well as a fresh set of content rich case studies from top companies, and a 100% brand new impressive speaker faculty. Create your own agenda now!

Featured Speakers:

Michael Jones AVP Accounting Services Yahoo	Brian Breen SVP & Treasurer Simmons Bedding Company	Russ Finney US Vice President & CIO Tokyo Electron US Holdings
Debbie Vander-Bogart Senior Director Shared, Services Center Levi Strauss & Co.	Antonia Watson Executive Director Morgan Stanley	Patrick Cassity Leader, Global Shared Services Owens Corning
Dan Smoot Vice President, Worldwide Customer Support Operations Cisco	Manish Sahai VP Service Network Partners American Express	Kris Rosiak Director, IT Infrastructure Finance UBS
		View All Speakers

What’s new this year?

Over 20 Brand New Speakers! Hear completely new perspectives on the key SSC topics
30 ideas in 40 minutes - the top quick tips for immediate improvement in your SSC
New interactive learning styles that allow you to benchmark with your peers in addition to the top level speaker faculty
Keynote sessions addressing the changing economic environment and the potential impact on the Shared Services environment
Key themes are broken down to focus on your own and your organizations stage of development. This program is designed for those organizations in the evaluation stages as well as advanced stages of maturity.
More than 38 separate topics discussed during the course of the event

Choose your unique learning style:

	Traditional Classroom Sessions A traditional lecture format
	Group Therapy Interactive Sessions The speaker sets the scenario and the Group works together to problem solve
	Roundtable Discussions A more informal Group discussion lead by an expert focused on a particular topic of interest
	Workshops A “hands on” practical tool based learning
	Site Tours An In site look at a real Shared service organization in operation

Gain First Hand Advice on:

Talent Management	Shared Services Trends	Adding Business Value	Outsourcing
Developing career-pathing strategies to better manage and retain talent Evaluating compensation structures and job families in your SSO versus your business units Building effective leadership programs to increase employee engagement	Shared Services in a downturn economy Uncovering the future blue print and definition of Shared Services Benchmarking your SSO against industry experts	Achieving and measuring economies of scale Effectively measuring downstream quality from your SSO Leveraging the next generation of Shared Services to gain a competitive advantage	Transformational outsourcing versus line business outsourcing Analyzing the HOT new outsourcing locations including the US! Understanding the benefits and challenges of captive offshoring versus outsourcing

Want to get involved?

For Sponsorship Opportunities please contact: Mario Matulich at sponsorship@iqpc.com
For Speaking Opportunities please contact: Naomi Secor at Naomi.secor@iqpc.com
For Marketing Opportunities please contact Erica Crowder at erica.crowder@iqpc.com

If you are not yet ready to register, feel free to request a reminder nearer the time.

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Receive CPE Credits!

Penton Learning Systems d.b.a International Quality and Productivity Center is registered with the National Association of State Boards of Accountancy (NASBA), as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN 37219-2417.

Website: www.nasba.org